Go to the folder where you downloaded the file and double-click it.
Click on the three dots (Installation is optional).
Click on Network, then select ID/Relay Server.
Copy this Key:
=0nI9QTNtBlQrdjVDNGMkZmbtVUdCFVQ2YTMhhndml1cDx2aPhVVwpnaHRzckNlI6IS eltmIsIyM1IjL2kTMuMzNukjNv8iOzBHd0hmI6ISawFmIsIyM1IjL2kTMuMzNukjNiojI5FGblJnIsIyM1IjL2kTMuMzNukjNiojI0N3boJy
Click on Import Key
After Importing, You should see the following:
Select OK.
Select Home.
At the bottom of the window, you should see Ready.
You can now provide your ID to your support agent.