Dr. John Davila stresses the importance of chiropractors adhering to Medicare’s regulations to avoid legal complications. He shares an example where a chiropractor faced a state board investigation due to a misunderstanding about billing, highlighting the need for clear communication with Medicare patients regarding their responsibility for excluded services like exams and x-rays. Davila emphasizes the necessity of following Medicare’s fee guidelines and warns against offering free services to Medicare patients, as it violates federal law on inducements, even if local Medicare carriers or state boards suggest otherwise. Chiropractors must comply with these rules, as there's no current opt-out option from Medicare’s requirements.
Featured Article by Platinum in ChiroEco Magazine
How to keep your valuable data secure and your practice safe.
You must take cyberattacks seriously, adopt safe behaviors on the web and recognize signs that could put your clinic in danger and lead to the loss of your valuable data.
As a chiropractor, you know the importance of providing timely and efficient care to your patients.
Put simply, less waiting means less stress, leading to happier patients!
EHR software can streamline your practice’s operations, significantly reducing patient wait times and enhancing overall patient satisfaction.
Find out How EHR Software Transforms Your Practice
Read what we had to say about each at the 20+Year Celebration Gala Evening held in April 2024:
Rommel Graham – 10 Years - Customer Support Rep.
Kevin Gaskin – 10 Years - Customer Support Supervisor
Alicia Blackman – 11 years – Sales Rep.
Trisha Workman – 14 Years – Insurance Billing Rep.
Kerry Chase – 14.8 Years - Customer Support Rep.
Read what we had to say about each at the 20+Year Celebration Gala Evening held in April 2024:
Tanya Chase - 15 years - Chief Operations Manager
Natasha Anthony – 15 Years – Insurance Billing Rep.
Stacia Payne – 16 Years – Insurance Billing Rep.
The highlight of the Platinum Awards Gala was undoubtedly when prizes, trophies, and gifts were given by Antoine Clermont, President and Nadine Brunet, VP to thank the employees for all their hard work and loyalty. The final prize shone brightest—a remarkable USD $5000 Getaway certificate, a heartfelt token of gratitude for those whose long-term dedication has exceeded expectations.
Platinum System Inc. recently hosted its Corporate 20+Years Awards Gala in Barbados, a momentous occasion that not only recognized the outstanding dedication of our employees but also marked the beginning of an exciting new chapter with the launching of our highly anticipated PLATINUM2.0 EHR software.
There is a critical development affecting our insurance billing services. On February 21, 2024, Change Healthcare experienced a security incident that led to the disconnection of their services from Etactics and other major clearinghouses. Change Healthcare plays a crucial role as one of the primary Gateways/Back-end Processors utilized by certain payors, through which all claims and Electronic Remittance Advices (ERAs) are routed.
As a result of this incident, some claims were held pending reconnection to Change Healthcare by Etactics, and conversely, no ERAs are currently being returned. Consequently, you may observe a slight decrease in the total insurance payments posted into our system, as our billing team must now locate the Explanation of Benefits (EOBs) and manually post payments. However, rest assured that you will continue to receive your payments directly to your designated bank account or via check as usual for the claims submitted prior to the incident and claims that were alternatively routed and processed.
For more comprehensive details regarding the current status of this issue, we urge you to refer to the latest Global Alert issued by Change Healthcare - CLICK THE LINK.
If you have any inquiries or require further clarification, please do not hesitate to reach out to our dedicated Insurance Billing Team at 1-888-722-2370.
Thank you,
Platinum System Outsource Billing
Platinum writes an article in Chiropratic Economics Magazine, March 8th, 2024 edition.
PLATINUM offers a robust insurance billing platform for you, your staff, and your billing experts, whether you handle it in-house or outsource. The integrated multi-management tool provides loads of features plus the optional IBS as the perfect add-on.
Unlocking Patient Understanding: Neuropatholator software for Platinum Users
Platinum System editorial article coverage in Dynamic Chiropractic's Publication, October 2023
Article extracted from ChiroEco Magazine, page 144 of the 2023 Product Showcase & Summer Buyer's Guide.
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We are offering a behind - the - scenes look at your Platinum System Support team.
